![]() Connect Ooma Telo Base Station or Phone Genie to your computer: Using the Ethernet cable provided, connect the TO INTERNET port of Ooma Telo Base Station or Phone Genie to the Ethernet port on your modem. Connect Ooma Telo Base Station or Phone Genie to your modem: So, your version of these instructions will be to: a. Wherever the instructions refer to your “router”, substitute the word “computer”. You’ll be able to set up your system by following the instructions in Option 2A in the Quick Start Guide. ![]() The Ooma Telo Base Station or Phone Genie can function as a router, enabling your computer to access the Internet through the device. What do I do if my computer is currently plugged directly into my modem? Incoming calls do not cause your phone to ring.The Play and Fast forward keys are lit blue.The Trash and Message buttons on my Ooma Telo Base Station or Phone Genie are lit blue.The 1 and 2 buttons on my Ooma Telo Base Station or Phone Genie are lit blue.The Ooma symbol and/or buttons on top of my Ooma Telo Base Station or Phone Genie do not light up.The Ooma light on my Telo Base Station or Phone Genie is blinking red. ![]() I don’t hear a dialtone when I pick up the phone.If your home is not wired with Ethernet connections in each room.What do I do if I want to put my Ooma Telo Base Station or Phone Genie somewhere that’s not near my modem or router?.What do I do if my computer is currently plugged directly into my modem?.Reference: If you still find yourself having trouble after browsing through this Setup Troubleshooting FAQ, please contact our Customer Care Team for further assistance. Before you panic, take a moment to see if your situation is addressed here! Every so often, though, something comes up that’s a little bit outside of the norm. Most of the time, setting up your Ooma Telo Base Station or Phone Genie is a quick and painless process.
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